Privacy Policy

Overview

Rock Solid Foundation Repair ("we", "us") respects your privacy. This policy explains what information we collect through this website and over the phone, why we collect it, and what we do with it.

Information We Collect

• Information you give us. Your name, phone number, email address, property address, preferred contact time, the description of the problem and any photos you submit through our estimate form or share on a call, and whether you agreed to receive texts.
• Information collected automatically. Standard web log data such as browser type, device type, referring page and pages viewed, used to keep the site working and understand which pages are useful.

How We Use It

• To contact you about your estimate request and schedule an inspection.
• To prepare a written scope of work and quote.
• To follow up about work in progress or scheduled service.
• To improve the website and our service.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Sharing With Service Providers

We may share limited information with vendors who help us operate, such as website hosting, form delivery, email, texting and scheduling tools. These providers may only use the information to perform services for us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are never shared with any third party, except the providers that help us send our texts.

Contacting You

By submitting our estimate form or calling us, you give us permission to contact you by phone or email about the service you requested. We will not send you marketing unless you agree to it.

Text messages are separate. We only text you if you agree to texts, for example by checking a box on our estimate form. Agreeing to texts is optional and is not a condition of purchase. If you do not agree, we can still set up your estimate and contact you about it by phone or email.

The texts we send are mostly about your service, such as:

• Reminders before we come out for your inspection or estimate.
• Scheduling and updates about your job, such as letting you know if we are running behind.
• Follow-ups after your work is done.

If you also agreed to offers, we may send offers and seasonal maintenance reminders. Message frequency varies. Message and data rates may apply. Texts may be sent using automated technology. Reply STOP to any text to stop receiving them, or HELP for help. See our terms for more about our texts.

You can ask us to stop calling or emailing you at any time.

Cookies

This site may use cookies and similar technologies for basic functionality and anonymous analytics. You can disable cookies in your browser settings; some parts of the site may behave differently if you do.

Data Retention and Security

We keep estimate and project records for as long as needed to answer questions about our work and meet our legal and accounting obligations. We use reasonable administrative and technical safeguards, though no method of transmission over the internet is completely secure.

Your Choices

You may ask us to access, correct or delete the personal information we hold about you. Contact us at (913) 444-0115 and we'll handle the request promptly, subject to records we're required to keep.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them.

Changes and Contact

We may update this policy from time to time; the date above reflects the current version. Questions? Call (913) 444-0115 or write to us at Gardner, KS 66030.